Legal · Privacy

Privacy Policy

Last updated: February 2026

No selling of your data
No ads, ever
No training on your private content

At ExamTwin we collect the bare minimum needed to deliver a great study experience — and we never sell it. This policy explains exactly what we collect, why, and how to control it.

1. What we collect

  • From Google Sign-In: your name, email address, and profile picture (only fields you authorize).
  • You generate inside the app: study sets, notes, questions, mock test answers, chat messages in PadhAI Rooms, focus sessions.
  • Technical logs: device type, browser, approximate location (city-level via IP), timestamps, and feature usage — to keep the service healthy and improve UX.
  • Payment data: handled entirely by Cashfree (PCI-DSS certified). We never see or store your full card number.

2. Why we collect it

  • To deliver the features you use (study plans, AI tutor, mock tests, Rooms).
  • To send essential account emails (sign-in alerts, payment receipts).
  • To prevent abuse and spam in community Rooms (anti-spam + content moderation).
  • To measure aggregate, anonymous usage so we know which features matter most.

3. What we do NOT do

  • We do not sell your data to anyone.
  • We do not show third-party ads inside the app.
  • We do not train public AI models on your private uploads, notes, or chats.
  • We do not share your data with your school, college, or employer.

4. Who else processes your data

To run ExamTwin we use a small set of trusted vendors. Each is contractually bound to protect your data:

  • MongoDB Atlas / Google Cloud — encrypted storage of your account and content.
  • Cashfree — payment processing (India). They handle card numbers; we just see "paid: yes/no".
  • OpenAI / Anthropic / Google — AI providers we route prompts to when you use AI features. They process the prompt and return an answer; they don't store it for training under our enterprise agreements.
  • Google OAuth — used only for sign-in (no extended scopes).

5. How long we keep it

  • Account & content: as long as your account is active.
  • Backups: up to 30 days after deletion.
  • Payment records: 7 years (Indian tax law).
  • System logs: 90 days.

6. Your rights

  • Export — request a copy of your data anytime.
  • Correct — update your name and profile from Settings.
  • Delete — delete your account from Settings; we wipe content within 30 days.
  • Object — to any specific processing by emailing support.

7. Children

ExamTwin is intended for students 13 and older. Children under 13 should not sign up. If you believe a child has registered, contact us and we'll remove the account.

8. Security

All traffic is encrypted in transit (HTTPS / WSS). Passwords are not stored — we use Google OAuth. Sessions are cryptographically signed cookies that expire after 7 days. We follow OWASP best practices for app security.

9. Changes to this policy

We'll announce material changes inside the app at least 14 days before they take effect.

10. Contact

Privacy questions? support@examtwin.tech